Complaints / After Travel Assistance

For any report regarding an international line trip already made, please email us at customer@grimaldi.napoli.it, with the following information:

• reservation number or ticket number;
• name and surname of the ticket holder;
• date of travel;
• the itinerary you traveled;
• Reason for reporting.

For any report regarding a domestic line trip already made, please email us at customer@minoan.gr, with the following information:

• reservation number or ticket number;
• name and surname of the ticket holder;
• date of travel;
• the itinerary you traveled;
• Reason for reporting.