Complaints / After Travel Assistance

For any report regarding an international line trip already made, please email us at customer@grimaldi.napoli.it, with the following information:

• reservation number or ticket number;

• name and surname of the ticket holder;

• date of travel;

• the itinerary you traveled;

• Reason for reporting.

For any report regarding a domestic line trip already made, please email us at customer@minoan.gr, with the following information:

• reservation number or ticket number;

• name and surname of the ticket holder;

• date of travel;

• the itinerary you traveled;

• Reason for reporting.