FAQ | Minoan Lines


Tickets / Payments

Routes Alterations and Governmental Policies due to Covid-19

What happens if I decide to cancel a prepaid ticket?

What happens if I lose my ticket?

How can I pay for my ticket?

How long is my ticket valid in case I cancel my booking?

How long does an open-date ticket last?

How can I turn a ticket into an open-date ticket?

Can I change the travel date indicated on my ticket?

Important Notice

General Information

Lost & Found - Adriatic Lines

Is smoking allowed on board?

Where are the ticket sale points of Minoan Lines?

How can I learn about job opportunities at Minoan Lines?

Do I need a passport to travel abroad?

Is there a discount for students or young people?

Can I change class while on board?

Can children travel at a lower cost?

Is there a limit on the number and weight of luggage that I may carry with me?

Is there a discount for people over 60 years old?

Can children travel alone on Minoan Lines vessels?


How can I get to the port from which I depart?

How long before I travel should I arrive at the departure port?

Other Services

Is there room service on the vessels?

How can I spend my time during the trip in the best possible way?

Can I bring my pet with me?

First Aid

What provisions have been made for persons with disabilities?

Minoan Lines Bonus Club

Online access to the Minoan Lines Bonus Club account - Password retrieval