3.1 In the “Minoan Lines Bonus Club” program, there are two categories of participation: the regular and the golden, depending on the points that have been collected. In each category of participation, the program issues a different card: Minoan Lines Bonus Club Card and Minoan Lines Bonus Club - Gold Card. Depending on the category of participation, the conditions for someone to acquire one, as well as the privileges offered, are different.

 

3.1.1 Minoan Lines Bonus Club Card

 

3.1.1.1 Having completed the participation application form, the applicant is given the temporary (paper) Minoan Lines Bonus Club card, with an eight figure number. Members can start collecting points, right after they acquire this temporary card, when they buy a ticket. With this card however, a member cannot start collecting points on board and be entitled to all privileges.

3.1.1.2 Once the application of a member is accepted, the “Minoan Lines Bonus Club” personal plastic card is sent. This card bears the same number with the temporary paper one, the member had until then. Having the Minoan Lines Bonus Club plastic card, a member is entitled to all the privileges offered by the program and is able to collect points both by buying tickets and purchasing various goods on board. They are also entitled to discounts in stores, restaurants and bars, on board.

 

If in three (3) years a member has not collected any points at all, then the Minoan Lines Bonus Club card will be deactivated and his/her participation to the program will end automatically.

3.1.1.3 Owners of the Minoan Lines Bonus Club plastic card will have the following privileges, regarding services offered by the Minoan Lines and purchases on board:

 

  • A 10% discount at the self-service and a la carte restaurants, the disco and all bars on board.
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  • A 10% discount at the stores on board.*
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  • Participation in the club’s various promotions and offers.
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* The point collection program does not apply to the products offered at the self-service restaurants and bars. The discount and collection of points do not apply to the ship kiosks, as well as the ship stores and bars for some of their goods (food, beverages, cigarettes etc).

 

3.1.1.4 Minoan Lines reserves the right to limit the member discounts offered to certain goods or products sold at the vessel’s bars and stores. Members should be informed by asking the stores or bars personnel.


3.1.1.5 During special offers or sales season at onboard stores, the Minoan Lines Bonus Club member receives only one discount, always the highest (i.e. if an item at the store is sold at 30% discount, then a Minoan Lines Bonus Club member who is entitled otherwise to 10% discount, will receive the 30% discount). Special offer discounts and member discounts are not cumulative.

 

3.1.2 Minoan Lines Bonus Club - Gold Card

 

3.1.2.1. A member who has collected at least 3.000 points in any 24 months, obtains Golden Status and receives the Minoan Lines Bonus Club - Gold card.

 

3.1.2.2 A member who has collected at least 7.500 points starting from the date of his/her enrollment to the program, obtains Golden Status and receives the Minoan Lines Bonus Club - Gold card.

 

3.1.2.3 Owners of the Minoan Lines Bonus Club - Gold card will be entitled to the following privileges regarding the Minoan Lines services and purchases on board:

 

  • A 20% discount at the self-service and a la carte restaurants, the disco and all bars on board.
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  • A 15% discount at the stores on board.*
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  • Participation in the club’s various promotions and offers.
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  • Use of the VIP lounge on board the ships Knossos Palace and Festos Palace (Piraeus-Heraklion-Piraeus route) for passengers travelling with cabin ticket.
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* The point collection program does not apply to the products offered at the self-service restaurants and bars. The discount and collection of points do not apply to the ship kiosks, as well as the ship stores and bars for some of their goods (food, beverages, cigarettes etc)

 

3.1.2.4 Minoan Lines reserves the right to limit the member discounts offered to certain goods or products sold at the vessel’s bars and stores. Members should be informed by asking the stores or bars personnel.



3.1.2.5 During special offers or sales season at onboard stores, the Minoan Lines Bonus Club member receives only one discount, always the highest (i.e. if an item at the store is sold at 30% discount, then a Minoan Lines Bonus Club - Gold card holder who is entitled otherwise to 15% discount, will receive the 30% discount). Special offer discounts and member discounts are not cumulative.

 

3.1.3 All cards are personal (they bear the owner / beneficiary’s name and surname and are non transferable. This card is not a credit card.

 

3.1.4 Minoan Lines can at any moment modify the requirements for the acquisition of every card as well as the privileges members are entitled to, at all levels, without any prior warning.

 

3.1.5 In case of theft, damage or loss of the card, a member will have to make a written statement either by completing the special form found at the Minoan Lines Central Agencies and on board the ships or by calling the company (for the Minoan Lines Bonus Club Program) at +30 2810 399850, so that further instructions are given.

 

3.1.6 The card will be replaced by a new one, sent to the member once again. In case of theft or loss, the new card will also bear a new card number, as the number of the old one will be invalidated for safety reasons. In case of damage, members can ask to keep their old number in the new card, too.