5.1 General

 

5.1.1 Every time the word point is mentioned, it is solely related with the Minoan Lines Bonus Club Program.

 

5.1.2 A member is able to cash points with free tickets (according to table 1) – which he/she can receive when having accumulated the necessary number of points, according to the following table:

 

Reward table from 01/01/2016




 Domestic LinesDomestic Lines reduction 30%International Lines (From 1/4 until 30/9)International Lines (From 1/10 until 31/3)
CategoryPointsPointsPointsPoints
L1/LD1 Lux single)125037025001250
L2/L3/L4/LD2/LD3/LD4(2/3/4κλινη Λούξ)10003001650825
JS1 (Junior Suite 1 -berth)--22001100
JS2(Junior Suite 2-berth)--1450725
JS3(Junior Suite 3-berth)--1200600
JS4/JS5 (Junior Suite 4/5-berth)--1050525
A1(1-berth outside)10703201900950
A2(2-berth outside)8402501250625
Α3(3-berth outside)6602001100550
A4(4-berth outside)640190900450
AB1(1-berth inside)10003001600800
AB2(2-berth inside)7702301100550
ΑΒ3(3-berth inside)600180950475
AB4(4-berth inside)600180750375
P1(1-berth outside pet)1240370--
P2(2-berth outside pet)900280--
P3(3-berth outside pet)730220--
P4(4-berth outside pet)640200--
AP1(1-berth inside pet)12003501900950
AP2(2-berth inside pet)8402501200600
AP3(3-berth inside pet)6001100550

AP4(4-berth inside pet)570170850425
ABS/VIPS(air-type seat.business)460140650325
AES/ATS (air-type seat.economy--550275
Deck370120450225
Car690200550275
MOTO20060250125
VBT400120500250
VTR1 (Trailer/camper/caravan 2m.to 6m.long and up to 2m. high)920280650325
VAR2 / VTR2(Trailer/camper/caravan up to 6m.long and over 2m high)10803301100550
VAR3 / VTR3 (Trailer/camper/caravan from 6.01m up to 8 m)12603801800900
VAR4 / VTR4 (Trailer/camper/caravan from 8.01 to 10m long)124043029001450
VAR5 / VTR5 (Trailer/camper/caravan over 10m long)--39001950
PICKUP1800240--
PICKUP2900270--

 

All benefits refer to a seat/berth per person one-way, except categories L1, A1, AB1, JS1 & AP1 that refer to the whole cabin one-way. 

Redemption of points is not offered for the "All Inclusive Camping" Service.

 

5.1.3 All free tickets are offered according to availability and to the Rules and Regulations ruling the program at a specific time. Free tickets are for the programed itineraries of Minoan Lines, domestic and international, to the harbours, domestic or international, used by the company. Minoan Lines retain the right to reduce the number of free tickets at specific dates, or even not offer any free tickets at all, at other times, after having notified the members of the program.

 

5.1.4 The free tickets a customer may ask for, in exchange for points, are described in the Reward Table, a cashing points table. Minoan Lines may modify the cashing tables, valid at specific times, after an early notification. 

 

5.1.5 After a present has been received and points been cashed in exchange for free tickets, the equivalent points are automatically deducted from a member’s account.

 

5.1.6 The booking and issuing of a free ticket can be made at least three (3) days before departure, based on availability.

 

5.1.7 The right to cash points and claim a free ticket belongs solely to members. Booking a free ticket can only be made by members. This claim cannot be transferred to a third person or a relative.

 

5.1.8 A free ticket can be issued for a third person or a relative, if a member wishing to cash points, has required so.

 

5.1.9 Members are not allowed to sell free tickets, under penalty of their exclusion from the program.

 

5.1.10 Cashing points by issuing free tickets is possible only in Minoan Lines Central & Port Agencies (in Port Agencies up to 3 hours before the vessel’s departure):

 

Athens: 59,Panepistimiou & Emm.Benaki str., tel. +30 210 3376910

Piraeus: 6-10, Thermopilon str., Ag. Dionysios, tel. +30 (210) 4082480-1

Heraklion: 17, 25th Avgoustou str., tel. +30 (2810) 229646, +30 (2810) 229602

Or by phone at +30 210 4145700 and email booking@minoan.gr

 

5.1.11 Cooperating travel agencies cannot cash points and issue free tickets.

 

5.1.12 In order to receive a ticket from the Minoan Lines booking offices, members have to show their Minoan Lines Bonus Club plastic card as well as their I.D. card or passport.

 

5.1.13 Before receiving a free ticket, a member will first have to sign a proof of cashing and receiving points, or sign on the ticket itself. 

 

5.2 Free Tickets

 

5.2.1 In case a member wishes to invalidate a free ticket that has already been issued, he/she will have to return it to one of the Minoan Lines Central or Port Agencies before the date of departure. Cooperating travel agencies cannot invalidate free tickets.

 

5.2.2 When a member asks for an already issued free ticket to be invalidated, all points that have been exchanged for it, will be returned to the member’s account.

 

5.2.3 In case a passenger does not travel (non show) and the ticket has not been invalidated before the day of the trip, then the free ticket is no longer valid and the member loses all the points that were cashed in order to get it.

 

5.2.4 Class upgrading is not considered as a way of cashing points.

 

5.2.5 Changes to dates, and/or names will be made to free tickets only by Minoan Lines Central & Port Agencies, as well as by calling +30 2810-399899. Collaborating agencies cannot make any change in the class-kind of a free ticket.

 

5.2.6 No changes or upgrade to the accommodation class (for the free tickets) are allowed, since points are redeemed. The Central Agencies of Minoan Lines, the vessels, port and cooperating agencies cannot make any change to the category of the free ticket.

 

5.2.7 In case a free ticket is lost or stolen, a member has to state it to a Central or Port Agency of Minoan Lines and fill-in the relevant Affirmation in Lieu so that the lost ticket is replaced.