Ferries to Crete
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Ferries to Crete: Frequently Asked Questions & Answers
How is online purchase done for ferries to Crete?
Can I book ferry tickets to Crete online and pick them up at an agency?
Yes, you can book ferry tickets to Crete online and pick them up at one of Minoan Lines' partner agencies. Once you have booked your ferry tickets to Heraklion online, we will send you a booking confirmation by email. You can then download your tickets via the web check-in option on your mobile phone or print them out. If for some reason these two options do not suit you, then you can choose one of our partner agencies to help you and pick up your ferry tickets to Crete from there. The necessary information you will need to have with you to pick up your tickets is your unique booking code, the surname under which you made the booking and your ID. This option may be convenient for those who do not wish to use email ticket delivery or do not know how to check in online.
Can I do online check-in for ferries to Crete?
At Minoan Lines, web check-in is available for routes to Crete. After booking your ferry tickets to or from Heraklion, visit our web check-in page. There, all you have to do is fill in the surname under which the booking was made in capital Latin characters and your unique booking number to complete the online check-in process and receive your ferry tickets to Crete in electronic form!
Ferries to Crete: Can I change my reservation on the Minoan website?
The processing of the reservation we provide does not concern the modification of the travel dates which can be done exclusively in an agency. If the itineraries to Crete that you have booked finally do not serve you, you can always go to our special page ""Edit Booking" and there, by filling in all the necessary details of your reservation, convert your ticket to Heraklion into an open one. In order to proceed with the change of dates, you will need to visit an agency and have information such as the reservation number, the name in which it was made, and your ID available. When changing the reservation you should take into account some restrictions such as the availability of seats and routes to Crete (eg limited dates due to seasonality or demand), but also additional charges in case your new reservation has a higher cost than the original one.
How much do ferries to Crete cost?
The cost of ferry tickets to Crete depends on many factors such as the age of the passenger (Minoan Lines offers special discounts for young children and people over 60) and whether the passenger is entitled to a discount (eg student tickets, multiple children families, etc.). Also, the cost of the ferry to Heraklion is determined by the type of ticket you choose, e.g. deck, numbered seats, type of cabin, etc. To see our price list in detail, during the online booking process, you can click on the "View prices" option on the route to Crete that you are interested in so that you can also choose based on the cost of the seats you prefer.
During my ferry reservation to Crete, will I need to book a cabin?
Whether you'll need to book a cabin for your trip to Crete depends on your preferences and needs. During the reservation process, you have the option to choose from various types of cabins, depending on the number of passengers, the level of comfort you require and your budget. You can book an entire cabin for more privacy and comfort. If you plan to choose our overnight routes to Heraklion or prefer peace and quiet, booking an entire cabin is the best choice. If you want a comfortable place to sleep but have a more limited budget, you can book a bed in a shared cabin with other passengers. There is also the option for a VIP numbered seat, which ensures you a comfortable seat with a personal TV. Conversely, if you prefer to spend your time in the ship's communal areas, such as restaurants and cafés, you can choose a ticket without a cabin, i.e., deck passage.
How is online purchase done for ferries to Crete?
Can I book ferry tickets to Crete online and pick them up at an agency?
Yes, you can book ferry tickets to Crete online and pick them up at one of Minoan Lines' partner agencies. Once you have booked your ferry tickets to Heraklion online, we will send you a booking confirmation by email. You can then download your tickets via the web check-in option on your mobile phone or print them out. If for some reason these two options do not suit you, then you can choose one of our partner agencies to help you and pick up your ferry tickets to Crete from there. The necessary information you will need to have with you to pick up your tickets is your unique booking code, the surname under which you made the booking and your ID. This option may be convenient for those who do not wish to use email ticket delivery or do not know how to check in online.
Can I do online check-in for ferries to Crete?
At Minoan Lines, web check-in is available for routes to Crete. After booking your ferry tickets to or from Heraklion, visit our web check-in page. There, all you have to do is fill in the surname under which the booking was made in capital Latin characters and your unique booking number to complete the online check-in process and receive your ferry tickets to Crete in electronic form!
Ferries to Crete: Can I change my reservation on the Minoan website?
The processing of the reservation we provide does not concern the modification of the travel dates which can be done exclusively in an agency. If the itineraries to Crete that you have booked finally do not serve you, you can always go to our special page ""Edit Booking" and there, by filling in all the necessary details of your reservation, convert your ticket to Heraklion into an open one. In order to proceed with the change of dates, you will need to visit an agency and have information such as the reservation number, the name in which it was made, and your ID available. When changing the reservation you should take into account some restrictions such as the availability of seats and routes to Crete (eg limited dates due to seasonality or demand), but also additional charges in case your new reservation has a higher cost than the original one.
How much do ferries to Crete cost?
The cost of ferry tickets to Crete depends on many factors such as the age of the passenger (Minoan Lines offers special discounts for young children and people over 60) and whether the passenger is entitled to a discount (eg student tickets, multiple children families, etc.). Also, the cost of the ferry to Heraklion is determined by the type of ticket you choose, e.g. deck, numbered seats, type of cabin, etc. To see our price list in detail, during the online booking process, you can click on the "View prices" option on the route to Crete that you are interested in so that you can also choose based on the cost of the seats you prefer.
During my ferry reservation to Crete, will I need to book a cabin?
Whether you'll need to book a cabin for your trip to Crete depends on your preferences and needs. During the reservation process, you have the option to choose from various types of cabins, depending on the number of passengers, the level of comfort you require and your budget. You can book an entire cabin for more privacy and comfort. If you plan to choose our overnight routes to Heraklion or prefer peace and quiet, booking an entire cabin is the best choice. If you want a comfortable place to sleep but have a more limited budget, you can book a bed in a shared cabin with other passengers. There is also the option for a VIP numbered seat, which ensures you a comfortable seat with a personal TV. Conversely, if you prefer to spend your time in the ship's communal areas, such as restaurants and cafés, you can choose a ticket without a cabin, i.e., deck passage.
Is it possible to take a ferry to Crete just for my vehicle?
Yes, with Minoan Lines, it is possible to book a ferry to Crete just for your vehicle and have it delivered unaccompanied to the port of Heraklion or Piraeus depending on the route you wish to take. To book a ferry to Heraklion just for your vehicle, you must do so exclusively through an agency. You will need to provide information about your vehicle, such as its type, size, and license plate number.
How can I send my car unaccompanied to Crete with Minoan Lines?
To send an unaccompanied car to Crete with Minoan Lines, follow these steps:
- Call one of our agencies to inquire about available routes to Heraklion and their prices.
- Contact an agency to determine the exact requirements and process for transporting your car. You will need to provide information such as the model, dimensions, and desired departure date to Heraklion.
- Follow the instructions for preparing your car for transport, including the time it needs to be delivered to the departure port (the vehicle must be placed in the ship's garage at least 2 hours before our route's departure).
- Specify the date and port from which you want your car to be shipped during the reservation process and follow the payment procedures.
It's important to follow these instructions to ensure a smooth transportation process for your car to and from Crete.
Can I also go to the Cyclades with Minoan Lines ferries to Crete?
Certainly! With Minoan Lines, we operate routes from Crete to Milos. Specifically, we serve both the Heraklion-Milos route and theMilos-Heraklion route. Therefore, you can travel directly from Crete to Milos without changing the ferry that will transport you!
Ferries to Crete: Besides tickets, how can I find out about the activities offered on the island?
To learn about the activities available on the island of Crete, there are various ways:
- Visit our website, where, in addition to booking ferries to Crete and getting information about Heraklion routes, we have a dedicated page for Heraklion that provides detailed information about what you can do during your stay on the island.
- Tourist websites: Visit tourist websites dedicated to Crete, such as TripAdvisor, Lonely Planet, or VisitCrete, to find information about activities, attractions, and recommendations for what to do there.
- Local tourist offices: Once you arrive in Crete, visit local tourist offices for information and brochures about available activities.
- Travel apps: There are many travel apps that provide information about activities, restaurants, and attractions in Crete. You can download apps such as TripAdvisor, Airbnb Experiences, or GetYourGuide.
- Local recommendations: Ask locals and the staff at your hotel for suggestions and advice on the best activities in the area.
With all of the above, you can learn about the activities offered in Crete and fully enjoy your trip.
After acquiring ferry tickets to Crete, where can I find information about the island's transportation?
After acquiring ferry tickets to Crete, you can find information about the available transportation on the island through the following methods:
- Local transportation websites: Typically, islands provide official websites for local bus and port stations. Look for these websites for information about schedules, prices, and available routes.
- Stops and stations: In Crete, you can learn about transportation from bus stops and ports. Usually, there are schedule boards and information about routes at these points.
- Mobile apps: There are many mobile apps such as Google Maps and Moovit that provide information about public transportation and routes in Crete.
- Local tourist offices: Visit local tourist offices in Heraklion for information and advice regarding transportation and getting around the island.
Generally, because Crete is a destination with vast distances, it's good to be properly informed about the island's transportation to make your travels comfortable.
Do you offer deals on ferries to Crete?
At Minoan Lines, we offer various deals on ferries to Crete, allowing you to travel more economically. Throughout the year, we provide offers on ferry tickets to Crete for children under 12, adults over 60, families with three or more children, students, war-disabled individuals, and early bookings. Additionally, we run seasonal promotions such as summer offers. All you need to do is check which category of offers you qualify for and book ferry tickets to Crete even more affordably!
Crete Ferries with Minoan Bonus Club: What do I gain by becoming a member?
By registering with the Minoan Bonus Club, you gain a range of privileges, including discounts on ferries to and from Crete, as well as for all other routes of our ships! Additionally, you have special prices within the restaurants on our ships to further benefit from your journeys with Minoan Lines! To become a member of the Minoan Bonus Club,click here and fill in your details to receive your unique membership number and start using the special discounts you are entitled to!
Which gate at Piraeus should I go to if I have ferries to Crete?
Minoan Lines' ships depart from the dock at Hatzikyriakou Avenue, Gate E2, at Piraeus. From there, all scheduled routes depart from Piraeus port to the ports of Heraklion and Milos. For more information, passengers are kindly advised to contact their travel agent before their departure, through the Central Agencies of Minoan Lines. They can also contact us through the nationwide telephone number +30 2810399899.
Ferries to Crete and agencies: where can I find physical ticket sales points?
At Minoan Lines agencies, you can purchase ferry tickets to Heraklion, Crete, as well as to all our other destinations. Additionally, at our affiliated agencies, the staff can provide you with additional information about available routes to Crete, prices per destination, and any occasional offers we may have. Furthermore, if you prefer to buy ferry tickets to Heraklion online from our website and need assistance, you can always contact us at internet_booking@minoan.gr, and we will help you with all your inquiries!
Ferries to Crete and cancellations: If I need to cancel my trip, will I receive a refund?
Minoan Lines' cancellation policy in case of ferry cancellations to Heraklion is detailed here.Additionally, we offer you the option to modify your reservation dates at an agency so that you can change the route to Crete you have selected. To avoid additional charges, it is advisable to choose a route to Heraklion with the same parameters as your old ticket. If you are unable to travel, it is advisable to process your reservation modification as soon as possible to avoid availability issues on routes to Crete and our other destinations.
Ferries to Crete and reservation changes: If I need to change the date/time of my ticket, is there an extra charge?
Additional charges on your reservation for Heraklion tickets may only be encountered in the case of changes to the parameters of your original booking. If you select a route with a higher price than the original Crete route you purchased or if you want to add a cabin to your reservation, you will simply need to pay the price difference to be able to rebook your reservation. Typically, in cases of simply changing the date of the ferry to Crete and if the prices have remained stable, you will not face additional charges.
If I become a member of the Minoan Bonus Club, will I have additional discounts apart from the ferries to Crete?
What is the company's policy regarding pets? Do I need to book ferries to Crete for my pet?
Our company's policy is pet-friendly, so you can travel comfortably with your pet on all routes to Heraklion
and our other destinations.
For travelers who want to travel with their pets, there are pet-friendly cabins available on routes to Crete and
Italy. You can choose these cabins when making your reservation, either directly through the Minoan Lines
Online Booking system by selecting the seat with the "Pet Friendly" indication, or through an agency by
specifying your desire to travel with your pet.
The cost for pet-friendly cabins depends on the type of cabin and can be viewed in step 2 of the reservation
process. Even if you do not require a cabin, a special ticket is required for your pet. More information can be
found here: https://www.minoan.gr/category/122/oroi-epibibashs.